Vanikart.com makes great efforts to customize and print the Wallpaper or Carpets as per your specific requirements. However, certain circumstances may lead you to return the product. Such instances are clearly highlighted in our Return / Refund Policy.
We request you to kindly read the Terms & Conditions stated below carefully before placing an order at www.vanikart.com
You may return the product in case of:
- Damaged or tampered order packaging at the time of receipt.
- Incorrect specifications in terms of size and / or design provided by you.
Return in Case of Tampered Packaging
If at the time of receipt, you find your order packaging to be open, damaged or tampered with, we strongly suggest that you DO NOT accept your order. In such cases you must:
- Ask the courier to take the order back .
- Inform us immediately (within 24 hours) about the situation by sending an email firstname.lastname@example.org so that we can take corrective action at the earliest.
Return in Case of Incorrect Order
If you find that the product delivered to you is incorrect and does not match the design and / or size specifications provided by you, you must:
Inform us about the discrepancy by sending an email to email@example.com within 24 hours of order receipt.
Email us a photo-proof of the discrepancy in your order within 24 hours at firstname.lastname@example.org
- Send us back the order in its original shipping package within 7 working days.
Please Note: In case you want to return your damaged / incorrect / defective product back to us, you will need to bear the applicable shipping and handling costs involved in the process. Vanikart.com will not be liable to bear any shipping and / or handling costs involved in returning the product order back to the company. For any other query regarding our Return Policy, please call us on +91-7741081469 or send an email to email@example.com