Search your Warranty Card using:

Apply for Warranty Card:

Enter Serial Number Starting with "VANI"
Enter Order ID as on Invoice
From where did you buy the product?
Vanigroup, the owner of brand VANI TV, hereinafter referred to as the Guarantor, shall guarantee good quality and proper functioning of the purchased device is used in the manner appropriate for the purpose thereof and in accordance with the operation manual and shall provide warranty services subject to the following conditions:
1. This Warranty covers the defects resulting from defective parts, materials or manufacturing if such defects are revealed during the period of 24 months since the date of purchase.
2. The device is considered defective if it fails to perform the functions as indicated in the operation manuals, technical specifications or any other similar documents supplied with the equipment, and the failure is due to internal device characteristics.
3. The Warranty does not cover consumables or parts of limited regular functionality due to their natural wear and tear.
4. The Warranty does not cover any software by third party manufacturers or vendors that is installed on the device under repair and delivered along with the device to the Guarantor Service Canter.
5. The Guarantor shall not be held responsible for the loss and restoration of any software or data.
6. The defects and damages revealed during the Warranty period shall be removed free of charge exclusively by the Guarantor Service Canter within 7 working days since the date of delivering the device to the Service Canter.
7. Removing defects and damages time could be extended in case a replacement parts will be shipped to producer’s service centre.
8. Warranty services will be provided under the following conditions: a. immediately and effectively notify Guarantor about determined device’s defects and cease any using of it. b. The marked device along with copy of commercial invoice should be delivered to the Guarantor Service Canter. c. The serial number of The delivered defective device must match the serial number sold to Customer. d. The Guarantor Service Canter should be notified in writing of any additional accessories installed in the device. e. The device should be delivered together with a detailed and readable description of the technical problem. f. The delivered device should have intact seals with production date or serial numbers of the Guarantor or the Manufacturer and should be appropriately packaged during its loading, transportation and unloading. g. The shipment to the Guarantor Service Canter must be arranged and paid by the Customer.
9. The Guarantor reserves the right to charge the Warranty beneficiary with the costs of service, transportation, insurance and customs clearance if the defect does not fall within the scope of this Warranty or the device has not been proven defective.